Nicholas Bailey of the Association Forum of Chicagoland offers a glimpse of his work toward diversifying the association community.

Marc Mestdagh is focused on the future of association management in Belgium.

How employers are learning to look for value regardless of age.

If you are looking for someone to create a diversity manual for your association in the future, this RFP from the Associated Builders & Contractors…

What does the Americans With Disabilities Act mean to you as a meeting planner?

Associations that cater to disabled members overcome special challenges. (Titled "Beyond Barriers" in the print edition.)

Making your meetings accessible to people with disabilities isn't just the law. It's an opportunity to make the amazing amount of knowledge your

Organizational silos don't just appear spontaneously. They're created by a mix of mindset, culture, and process factors that many associations share.…

Wondering why your industry or profession isn't more diverse? Sometimes, structural barriers are to blame. In the commercial real estate industry,…

Get a thorough explanation of the elements of leadership development from the world's largest institution devoted to leadership research and education.…

What is living and working in Dubai like? What is the role of associations in the region? What legal implications may affect associations wishing…

Double surnames, Roman Catholic heritage, the difference between finding José Chacin Estrada under Estrada in the phone book and introducing him

A city as large as Mumbia, India, is likely to overwhelm anyone from less populous origins. Having just moved to Mumbai, the author shares her experience…

The wave of a hand—up or down, left or right, facing in or out—can have many different meanings in different places around the world.…

There's a dominant culture in your organization-do you know what it is? If not, it's essential to become familiar with it to achieve diversity.

By 2010, the pool of people from which you draw your members may be very different. Are you prepared? Convention and visitors bureau executives offer…

Etiquette advice to help you provide excellent service for members and attendees with disabilities.

Because my American mother and Dutch-Colombian father separated when I was five, I grew up living in a new place nearly every year, so I did not

This article describes the experience of the Association of Conference Events Directors-International (ACED-I), which chose to carry out its pre-…

Velma Hart, chair of the ASAE Board, shares her insights on how to incorporate diversity and inclusion into leadership.

Two leading experts on doing business in China share their insight about how the best approaches continue to change as China forges ahead with the…

Capitalize on diversity in the marketplace or risk the future viability of your association.

Why inequality persists--and what you can do to promote gender diversity.

As trade associations, professional societies, and nonprofits have sprouted up and grown over several decades in the United States, many of these…

Stimulating thoughts on what sixth-graders, gamers, and medieval scribes can teach about how your communications have to change with the times.

Was $11.95, available now for $5.95.

Generational Synergy is one of seven Foundation Strategy Guides available from ASAE. In the…

The American Library Association had an ambitious diversity goal: double the number of African American, Latino/Hispanic, Asian/Pacific Islander,…

Customs vary from the Americas to Australia. What may be considered culturally savvy in one culture often becomes a cultural faux pas in another.…

A professed introvert tells how the rise of online social networking tools is giving him and his fellow introverts a comfortable way to express themselves…

Making sure that every attendee can fully participate in your meeting is not only the right thing to do for those who require special needs; it adds…

Was $11.95, Now $5.95

Inclusivity is one of seven Foundation Strategy Guides available from ASAE. Inclusivity reflects

"Diversity is a major priority for our organization," says John Reynolds, CAE, president of IFA's education foundation. "It impacts everything we…

Management expert Gary Hamel isn't trying to predict the future of management so much as challenge and evoke a commitment from all of us to create…

Your colleagues recommend how to make international partners feel welcome and appreciated. Key points discussed include the importance of giving

Your colleagues share their recommendations for books and resources on topics ranging from international operations management and administration…

A genuinely international board means more than just where its members are located. The former president of the Society of Petroleum Engineers shares…

As retiring Executive Director Fred Spahr completes his long career at the American Speech-Language-Hearing Association, he reflects on the dramatic…

Learn why diversity is a good business decision and what practical steps you can take to achieve a truly diverse workplace.

The brain's internal wiring is vastly complex, so it's no surprise that managing your fellow humans can be tricky. Advances in neuroscience, however,…

Learn how to deal with other people's complicated brains and how emotions—not logic—guide human decisions in this additional, online-only interview…

To achieve success personally and professionally, be in touch with your emotions and feelings, as well as those of others.

An association's board of directors must reflect the makeup of the membership, which is likely to include people of different backgrounds, ethnicities,…

JAL asked four emerging leaders to write short essays on the following question: What critical conversations should we as a profession be having,…

The co-founder of Mobility International USA shares some of the organization's programs and initiatives that have been instrumental in providing

There are many reports detailing the traits of each generation and how organizations can get the most out of each group. While generational differences…

Compare your human resources and diversity policies against other organizations of similar size and type with this indispensable resource. Contains…

Benefit your business and increase diversity in your industry with strategic supply-chain management.

Our current living generations have a lot more in common than you may think, and by appealing to those shared values and beliefs, you can break generational…

Collaborating with an Introverted, Sensing, Feeling, Judging co-worker, when your psychological preferences are Extraverted, Intuition, Thinking,…

The American Society of Plastic Surgeons is dissipating the discontent of younger members. From engaging them in leadership roles to tailoring their…

Effective management of a multicultural workforce entails taking the time to sort out cultural diversities, norms, and differences to create a plan…

How the American Library Association built a site that benefits the public while successfully promoting the power of libraries.

Results of ASAE & The Center’s new instant benchmarking surveys on governance show that most associations do not address staff diversity and financial…

When institutional knowledge is invested in a long-time volunteer, and that volunteer chooses to leave, what do you do next? A CEO picks up the pieces…

From sharing the responsibility for decision making to remaining optimistic, American Red Cross CEO Marsha J. Evans shares her thoughts on leading…

The California Water Association is increasing competition and supplier diversity to its members' benefit.

It's 2011. Do you know where your members are? The answer to this question should be less difficult to determine if you've been following the trends…

What's work for you or your members can be sport for others. How can you harness the power of that crowd of interested amateurs to the benefit of…

At its heart, a decent corporate culture is about the way you as a leader choose to behave, especially during the quiet moments when you think no…

Is your association's drive for change stalling out? You can grease the wheels by involving more stakeholders in the process. (Titled "Tools for

What could your association accomplish if you exemplified curiosity, care, imagination, choice, courage, and responsibility? In tomorrow’s association…

Can too much communication render a group ineffective? Can too much consensus or compromise negate collective wisdom? Yes, says James Surowiecki,…

Are the staff at your association telling you the truth? Or are important things being left unsaid, glossed over, or avoided? If you suspect the

From work to family to, yes, even prosthetic limbs, the pervasiveness of a dominant culture's "norms" creates real barriers to making cross-cultural…

When Virginia Jacko lost her sight, it was just the beginning of a new stage in her extraordinary journey. She shares key lessons she's learned about…

At first, progress and growth in Turkey were slow for The Global Association for Marketing at Retail. When chief executive traveled there, he made…

Multicultural insights, merged with good humor, reveal the beauty of getting around in locations including Boston, Belize, and Barcelona.

If you've ever considered translating your publications into one or more foreign languages, make sure you know the key challenges you'll face. One…

Don't let the economy blind you to the importance of your organization's human bottom line. With the right tools and the power of versatility, you…